In 2010 Motivcom defined and implemented a new Strategic Plan designed to drive the Group forward overthe next five years. 2013 saw progress in the following areas:
A number of initiatives have been put in place to ensure that we continue to add value to our core client base. These include the achievement of the ISO 27001 IT and data standard which provides a high level of quality assurance in the business critical area of data security.
Investors In People (IIP) Gold status was achieved by both P&MM and Zibrant businesses. Furthermore the Meetings & Event Management business was restructured under the Zibrant brand to provide a wider range of services to all clients working with us in those areas.
The restructure of the Meetings & Event Management business in late 2013 has given greater prominence to our event production capabilities, and the integration of the Treatme acquisition, in late 2012, has allowed us to provide experience and activity days direct to our B2B clients.
Investment in marketing within the prepaid card team has delivered some very pleasing results by engaging with our existing cardholders. Also considerable effort has been expended on making representations and planning for potential changes in the childcare voucher market where we are a provider through our Employee Benefits division.