Careers ...

If you want to work with a group of talented people with the skills and commitment to deliver award winning work, then you've come to the right place.

P&MM is a great place to work because of its people. They're the heart and soul of our business and the reason we're as successful as we are. We are always interested in creative, enthusiastic people with drive and ambition. Does that sound like you? If it does, then get in touch.

Please submit all career enquiries to Sue Giles, Human Resources Manager -

Tel: 01908 352029 Email: sue.giles@p-mm.co.uk

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Business Development Director

Job Summary

To develop & manage the activities which will generate new business from the corporate and agency sector in order to achieve the team target.

To substantially contribute to New Business target achievement (targets to be agreed with the Director Sales Promotion)

To contribute to the development of business arising from and any other related activity.

To ensure that specific relationships with key clients are maintained and developed.

Ability to negotiate at senior level within both corporate and agencies for all consumer travel promotions.

Responsibilities & Duties

To fully understand the companyâ€™s products & services
To achieve individual Key Performance Indicators.
To maintain regular contact with specific current clients, develop and grow their activity and revenue spend.
Contact other prospects in a controlled and logical manner through the management of the prospect database.
To maintain accurate and timely records of all prospect/client activity.
To attend prospect meetings and presentations in order to develop prospect relationships and gain opportunities to pitch.
To assist with, along with the Operations Manager, the production of formal solutions to briefs and requests.
To present & develop solutions with prospects.
To maintain a close liaison with Account Management and the Operations Manager a smooth transition of newly won business.

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Operations Manager

Summary of Job

This is a challenging role which requires a self-starter with excellent communication skills who can set up and project manage client projects with minimal supervision, dealing directly with the client.

Responsibilities and Duties

Manage the delivery of bespoke non travel promotions when required within the department.
Manage ongoing promotions to ensure service levels are met; forecasted margins are made and client relationships are maintained and grown.
Negotiate with suppliers the best rate for products to maximise profitability.
Brief internal suppliers on all non travel promotions that will be operated through the relevant teams.
Brief external suppliers (e.g. product providers, mailing house, designers, and technology providers) on projects as required from time to time.
Work with members of the sales team in all ad-hoc projects as required including creation of new products, sourcing of offers from third parties and generating solutions relating to specific briefs.
As required visit and participate in client meetings to accept briefs, present proposals and provide face to face client support.
Ensure that all projects are invoiced in a timely and accurate manner.
Provide services in respect of job creation on the Maconomy system and ensure that all details are correct.
Ensure that all files relating to projects are accurate and maintained in line with departmental procedures.
Work with the Quality Manager to ensure that clientâ€™s views on the quality of work carried out by the department are sought and report to the Manager â€“ Sales Promotion Operations on results.
Report to the Director and Commercial Director on a monthly basis regarding current redemption rates and predicted profitability of ongoing promotions.

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Head of Product Offers - Benefits Programmes

Job Summary

To source and contract market leading offers to be incorporated in P&MMâ€™s consumer and employee benefits programme. Strong negotiation at senior level with suppliers to generate long term partnerships. Ability to adapt to market trends and amend offers accordingly.

To ensure P&MM offer a â€œBest in Classâ€ combination of product range, retailers and discounts.

To achieve agreed revenue targets from offers negotiated.

To contribute to the development and retention of business through proactively regenerating the consumer and employee benefit offering.

Responsibilities & Duties

To establish, develop and maintain relationships with major brands.
To generate market leading offers to be incorporated in P&MMâ€™s consumer and employee benefits programmes.
Negotiate with suppliers to gain new and refreshed offers.
To be able to negotiate at senior level both internally and with suppliers.
Introduce SLAâ€™s for suppliers to sign up to.
Monitor offers and check prices to be market leaders and keep ahead of the competition.
Monitor consumer trends and offer usage to plan recruitment of new offers.
To ensure relevant Entice, Employee Benefits and marketing teams are aware of all short term offers for instant marketing.
To negotiate relevant and unique offers to compliment the product marketing calendar.
To assist with, and where appropriate take responsibility for the production of formal solutions to briefs and requests.
Develop reporting system to offer MI to suppliers and clients on offer usage.
To be flexible to source bespoke offers to meet specific clients needs.
To be responsible for the product team in delivering and maintaining the offers in a timely manner.
To present & develop solutions with clients
Use latest media technology to assist marketing to communicate new offers with end users.
To provide information for, attend and participate fully in Management meetings as necessary.
To maintain a close liaison with Account Management and Account Planning to ensure a smooth transition of newly won business.

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Production Assistant

Job Summary

The role is Production Assistant, supporting the Production team working for clients across a wide range of industry sectors both in the UK and globally. The Production team is an exciting, fast paced department undergoing substantial investment. This position will take responsibility for all aspects of administrative production support; operating with different team members as workload dictates.

Responsibilities and Duties

The role will incorporate the following key responsibilities:

Event production
Research and accumulate an in-depth knowledge of event products, venues, speakers and talent
Support through sourcing and negotiating with suppliers, speakers, and talent on an event by event basis
Working as a team member to support proposal creation and presentation
Client liaison
Day to day client liaison on confirmed projects as directed
Liaising with sub-contractors and suppliers
Production of on-site working documents to pre agreed timelines and format/detail
Developing an understanding and knowledge of technical solutions and audio visual requirements
Support in the Preparation of draft budgets through our bespoke budget template
Processing supplier invoices via Maconomy
On-site Assistance to the project lead
Assisting with the management of the on-site team
Liaising with clients when on-site
Liaising with venues and suppliers
Involvement in the further development of the Live! team

The successful candidate will be a proactive personality who can contribute to the overall success on the team and individual projects. It is essential that they are a good â€˜fitâ€™ within the existing team and will continue the excellent relationships already established by the wider events team. They will be detail-oriented, dynamic and strive to always deliver to the highest standards.

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Account Manager - Entice

Job Summary

To provide the highest possible levels of client service on the accounts for which you are responsible whilst maintaining the expected level of gross profit.

Responsibilities and Duties

To be proactive in the development of the accounts you are responsible. To build and develop client relationships. To support the key account strategy through proactive account management and a strong working partnership with Account Director, Account Executives and Business Development.

Understand the clients broad business objectives
Understand your project/account objectives and how they are expected to contribute to the business objectives
Identify and help develop new opportunities with existing clients
Liaise with Account Director in the development of new opportunities
Assist with the development and presentation of new opportunities
Develop client relations and establish expectations
Develop and maintain good working relationships with suppliers
Develop an understanding of the product structure to enable detailed discussion with suppliers and competent advice to clients

Account Operations

To control the day to day operational activity in respect of each of your accounts through the effective control and organisation of work.

Develop and maintain detailed implementation plans in conjunction with client and business objectives
Define and manage the design and production of client websites and any other materials through liaison with 3rd parties on a technical level
Define and manage the development of campaign processes and procedures
Set up and maintain detailed budget/invoice schedules in conjunction with clients
Provide services in respect of job creation on the Maconomy system and ensure that all details are correct.
Manage implementation in line with agreed plan to ensure project deadlines are met
Managing client contract implementation
Ensure that all files relating to projects are accurate and maintained in line with departmental procedures
Daily financial reporting
Analyse and review performance of programme against objectives through production of monthly/weekly usage reports
Ensure client invoices are raised promptly, accurately and consistent with client requirements and as agreed within the invoicing schedule
Monitor, analyse and review quality of participant query handling and response times against agreed internal and external client service standards (SLAâ€™s)
Hold regular account review meetings with client to progress project implementation, monitor progress against business objectives and assess level of client satisfaction
Identify opportunities for improvement within your accounts
Identify account development paths
Work closely with other members of the Operations and Business Development teams to enable smooth transition of newly confirmed business
Regularly updating and liaising with the Travel Redemptions team to ensure programmes run smoothly
Liaising with Product Manager regarding offer queries
Ensure achievement of targeted gross profit and be responsible for the effective debt control of accounts.
Work with the Quality Manager to ensure that clientâ€™s views on the quality of work carried out by the department are sought and report back on results.
Visit and participate in new business meetings with salespeople to accept briefs and present proposals

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Compliance Facilities Manager

Summary of Job

To carry out general Facilities Management for P&MM Ltd
To carry out general Health & Safety Management for the Group
To carry out general Data Protection Management for the Group
To carry out general Disaster Recovery Management for the Group in conjunction with the Group IT Manager
To carry out Quality management and Client Satisfaction management for AYMTM and P&MM

Responsibilities and Duties

To supervise, train and develop staff to their full ability.
To ensure the adequate supply of all office sundries encompassing company stationery / equipment and company cars.
To undertake general office management throughout the company, including reception, warehouse, car park, kitchen, meeting and conference rooms for both buildings.
To monitor, maintain and review all Group Health & Safety policies and procedures as well as conduct regular Risk and Fire Risk Assessments, as per legal requirements.
Measure client satisfaction through a research programme that clearly demonstrates service performance and prompts actions to generate improved performance.
Manage and develop the quality system so that it continues to meet the changing requirements of ISO 9000. Specifically, to be responsible for the accuracy of procedures, quality audits and the requirements of ISO 9000 registration.
To develop, implement and regularly review Data Protection policies and procedures across the Group.
To develop, implement and regularly review Disaster Recovery policies and procedures across the Group.
To monitor, maintain and review all office equipment, building maintenance and security arrangements.
To attend and contribute to monthly Information Security Meetings.
To develop administrative systems and procedures in line with company policies and ensure effective staff training.
To supervise the correct operation of the post and fax systems.
To control the Company Pool Car and Company Van.
To supervise the day to day operations of the Warehouse: to allocate and prioritise the warehouseman's duties; to liaise with major users to achieve these objectives.
Maintain confidentiality at all times.
To ensure compliance with all ISO9001 operating standards that affect your area of operation.

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Part Time Marketing Manager

Responsibilities and Duties

Effectively own the divisional marketing function in cooperation with marketing services from other areas of the business. To line manage the divisional Marketing Executive to ensure effective delivery of marketing programmes. To work alongside other Marketing Managers within the P&MM Group as and when required ensuring consistency in brand communications.

Brand Development & Strategy

Act as brand guardian for P&MM Events & Communications and P&MM Live! (Production)
To further develop the new P&MM Live! brand from the ground up.
Work autonomously and in conjunction with department head to ensure clear and consistent corporate messaging and that the Events & Communications team is represented using the most appropriate brand.

Marketing Planning

To create and lead the implementation of the annual Events and Communications marketing plan with annual, quarterly and monthly reviews.
Develop a mixture of marketing campaigns split by (but not limited to) tactical activity, brand promotion and account development. The marketing plan should simultaneously support the new business function, the existing business development team for and manage promotional marketing both internally and externally.

Campaign Management

Managing own workload and that of the divisional Marketing Executive to co-ordinate activity between the PR Agency, Telemarketing representatives, Marketing and Account Teams to develop fully integrated Marketing campaigns, including:

Manage the relationship with the incumbent PR agency to create effective PR campaigns, write press releases, organise interviews and supply relevant information.
Manage the relationship with internal and external telemarketing function.
Produce case studies, information sheets, brochures, award entries and other collateral as required.
Write relevant and engaging copy for use in marketing campaigns.
Oversee and manage the divisional blog site, writing content and ensuring fresh information is supplied on a weekly basis (as a minimum).
Manage the development, implementation and maintenance of divisional websites.
Create thought-provoking marketing campaigns, from initial concept through to design, implementation and reporting.

Marketing Development

Continually research new ways to promote P&MM Events and Communications and P&MM Live! in target markets through innovative communication tools, developing existing client relationships, networking events or new technology.
Create a proactive approach to marketing that addresses client/prospect issues as appropriate.
Cooperate with other marketing and communications functions within the P&MM Group (where appropriate) to promote the internal cross-sell strategy.

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Business Development Executive (Motivation Division)

Summary of Job

To substantially contribute to New Business target achievement. By generating sales leads through cold calling/ building relationships with prospects and speaking to the appropriate decision maker.
To ensure that specifically identified prospects and clients are maintained and developed through planned telephone contact.

Responsibilities and Duties

To maintain regular contact with prospects in a controlled and logical manner through the management of the allocated prospect within, the GoldVision database.
To develop business via the sale of off the shelf products to both new and existing clients from the P&MM database, by recognising and acting quickly upon key sales opportunities over the telephone.
To arrange qualified appointments for the Business Development team, as per individual and team targets.
To identify and qualify opportunities for cross selling P&MM products/services to generate new and existing business and increase profitability.
Close Voucher sale opportunities over the phone when appropriate, liaising with individuals and departments.
To request proposals from BDM using the forms provided in order for a detailed proposal to be sent to your potential customers. Ensure these are sent out in a timely manner and followed up. Keeping the team informed of the progress.
To maintain accurate and timely records of all prospect/client activity through maintaining the GoldVision database
Keep accurate records of your daily activity as required and provide accurate performance reports as requested.
Take accountability and ownership for each individual telemarketing campaign that you have been assigned to.
To provide information for, attend, and participate in sales meetings or shows as necessary.
Be an excellent team player both within the team you are working in and the other teams within the company.
Take responsibility to learn about the companyâ€™s vast array of products and services by communicating effectively with other teams within P&MM.

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